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I’ve lost my combination to my Sentry Safe. How do I obtain my combination from www.SentrySafeShop.com? If you need your combination, you must send a notarized letter stating you are the owner of the safe. (Note: the owner's last name must be different from that of the notary public). For locations tha I lost my Sentry Safe keys. How do I obtain a replacement set from www.SentrySafeShop.com? PLEASE REFERENCE THE ACTUAL KEY LOCK (WHERE THE KEY IS INSERTED) FOR SMALL SAFES AND CHESTS AND NOT THE SERIAL NUMBER - USE THE SERIAL NUMBER FOR LARGER SAFES AS OUTLINED BELOW!!! For Small Chests or Where can I buy Sentry Safes products? We recommend that you purchase directly from us as we can offer the best prices and service. All safes are shipped directly from the factory warehouse. The link to our homepage is: www.SentrySafeShop. Why is there moisture in my fire resistant safe? Desiccant moisture absorbing packs will help to absorb some of the excess humidity in the safe. In addition to the desiccant packs, we suggest that you open the safe at least once every two weeks for If my Sentry Safe electronic lock batteries go dead, is the combination lost? The factory code combination to your electronic lock will remain in the memory of the unit - even if the batteries go dead. Any use programmed codes will be lost if the batteries lose power. The Sent Do I need to do anything special for storage and maintenance? Yes. Due to the protective insulation in our Sentry® Fire-Safe® products - during normal use, moisture may be released into the interior of your product. To protect your items against this moisture, w